The French International School (FIS) is seeking a dedicated Admissions Manager to deliver an exceptional customer experience to prospective families mainly in the French Stream. This is an exciting opportunity to manage and take responsibility for all aspects of the customer journey to ensure a smooth transition. We are looking for someone who is proactive and forward-thinking with the ability to thrive as a team player, highly motivated manager and will bring energy, drive and initiative to achieve the school’s admissions goals. We are inviting applications for this post commencing May 2025.

• Responsible for attracting and recruiting prospective families to our four campuses to meet the school’s yearly admissions targets
• Plan, organise and deliver successful admissions events including open days, admissions fairs, networking events and entrance assessments
• Ensure the admissions processes at FIS are administered promptly and effectively
• Be the first point of contact for enquiries into the French Stream and ensure that applicants receive a positive impression of the school at all times
• Ensure prospective students and parents are guided and encouraged through the admissions process in a professional, helpful, friendly and efficient way
• Provide outstanding customer service via email, telephone and face-to-face communications ensuring all admissions activities are on-track, as per the customer journey map
• Ensure every student joining FIS has the appropriate welcome and onboarding information
• Manage waiting lists and maintain the Admissions database at all stages of the process
• Routinely and rigorously monitor and analyse admissions data and report to the Director of Admissions on each stage of the Admissions process on a regular basis
• Develop innovative, creative and effective solutions to share with the Director of Admissions to address any admissions concerns and for timely action to be taken
• Ensure the effective management and compliance of the Admissions Officer
• To undertake any task reasonably required by the Director of Admissions
• Collaborates with the school leadership team, including the Principals and Heads of Departments, to align admissions strategies with the school’s mission and goals.
• Saturday work may be required, but only infrequently

• Excellent communication skills, both verbal and written, as well as the ability to interact with students
• Ability to sustain a high level of efficiency and attention to detail
• High level of relevant experience in customer service and a proactive approach
• Ability to work in a fast-paced, multi-tasking environment
• High levels of computer literacy, competent user of Microsoft/Google packages and databases
• Absolute discretion and the ability to maintain confidentiality at all times
• Fluency in French and English (oral and written) is a must
• Familiar with the French Curriculum, and experience with schoolings in Hong Kong and aboard is preferred

• 39 hours per week – Full time
• Entitled to 5 weeks of holidays per year

Please submit your application (resume and cover letter) via this link: https://fis.zohorecruit.com/jobs/Careers.

Please note that offers of employment are subject to confirmation of visa status in Hong Kong and satisfactory references. Prospective employees will be required to apply for a Sexual Convictions Record Check (SCRC) through the Hong Kong Police Force. All information provided by the applicants will be kept confidential and used for employment-related purposes only.

All information provided by the applicants will be kept confidential and used for employment-related purposes only.